Events

Webinar: From Investment to Impact: LNER's Community and Customer Investment Fund

Written by Social Value Portal | Sep 15, 2026, 2:59:16 PM

 

For the past three years, Social Value Portal has carried out an independent SROI assessment of the fund, tracking how its outcomes and impacts have grown and evolved.

Join LNER, Social Value Portal, Next Door But One, and the National Literacy Trust as they unpack that journey - from the fund's ambitions to the evidence behind its results, and the real stories of the organisations it has supported.

In this session, we'll cover:

  1. What the fund is: an introduction to LNER's Community and Customer Investment Fund and the outcomes it's designed to drive.
  2. Measuring what matters: how Social Value Portal's SROI assessment translates community investment into a robust, evidenced picture of social impact.
  3. Three years of progress: the journey LNER has been on to strengthen and improve outcomes delivered through the fund, and what's changed along the way.
  4. Impact in focus: a spotlight on two recipient organisations — Next Door But One and the National Literacy Trust — sharing what the funding has meant on the ground for local communities

Our panel:

Anna Randall - Account Manager - Social Value Portal

Rachael Wilson - Community Investment Manager - LNER 

Emma Liversidge – Creative Inclusion Lead - Next Door But One 

Mike Leyalnd - Senior Programme Manager - National Literacy Trust 


Register below