This is a hands-on IT Manager role where you’ll take ownership of the systems that underpin how our people work every day. You’ll combine strategic oversight with practical delivery, ensuring our technology is secure, reliable and genuinely supports the business as we scale.

What You’ll Be Doing

• Own and administer core platforms including Microsoft 365, HR and finance systems.
• Manage system configuration, integrations, vendors, and full platform lifecycle.
• Negotiate and manage IT contracts, licences, renewals, and service performance.
• Deliver responsive, customer-focused technical support (remote and on-site), escalating to third parties as needed.
• Support security, compliance, and audits (GDPR, Cyber Essentials, ISO27001), and contribute to business continuity and disaster recovery.
• Partner with teams across the business to understand needs and recommend effective technology solutions.

What You’ll Bring

• Proven experience in an IT Manager, Senior IT Support, or IT Operations role.
• Strong knowledge of business systems in particular Microsoft 365.
• Experience managing third-party suppliers, budgets, and service delivery.
• Confident, pragmatic troubleshooter with a calm approach.
• Good understanding of cyber security, risk, and compliance.
• Clear communicator with a collaborative mindset.

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