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Privacy Policy

At Social Value Portal, we respect your privacy and are committed to protecting your personal information in line with Data Protection Law. We constantly review how we use your information to aid us in our mission to help businesses deliver Social Value.

This Privacy Policy for Social Value Portal Ltd (‘Company’, ‘we’, ‘us’, or ‘our’), covers what, how and why we might collect, use, disclose, transfer and store (‘process’) your information, when you use our services (‘Services’), such as when you:

  • Visit our website at, or any website that links to this Privacy Policy
  • Use the Social Value Portal web application (‘the Portal’)
  • Engage with us in other ways, including sales, marketing, consultancy, or events

If you have any questions, or want to check, change or update your details at any time please contact us through our website ( or via our Data Protection Office (Chris Speight). You can do this:

By email:
By post:
Social Value Portal Ltd
Tintagel House
92 Albert Embankment

By phone:
+44 (0)20 3355 0530

Who we are

Social Value Portal is a social impact company that helps you procure, measure, manage and report social value. Our mission is to engage, enable and empower people and organisations to work together in the pursuit of social, economic and environmental wellbeing.

Our Company number: 09197997

Our ICO registration: ZA574592

Information we obtain about you directly

We collect information about you that you voluntarily provide to us when you register and participate in activities using our Services, when you contact us or express an interest in obtaining information about us or our Services, or otherwise engage with us. The information we collect depends on the specific Services that you use, the choices you make, and the products and features you use. This may include the following:

  • Names
  • Email addresses
  • Job titles
  • Contact data
  • Contact preferences
  • Phone numbers
  • Mailing addresses
  • Billing addresses
  • Authentication data

We do not process sensitive information.

All personal information that you provide to us must be true, complete and accurate. You must notify us if there are any changes to your personal information.

Information collected about you automatically

We collect certain information about you automatically when you visit, navigate or use the Services. This may include information such as your IP (Internet Protocol) address, the device, OS (Operating System) and browser you are using, your activity in the Services (including timestamps, page views, and specific actions), referring URLs, location, and other information about your usage. We also collect some data via Cookies or similar technologies. This information is primarily required to monitor the operation, performance and security of the Services.

Information about you obtained from third parties

We may also collect information about you from service providers, search engines, public databases, joint marketing partners, social media (e.g. LinkedIn) and from other third parties. Personal information we may collect via these channels includes mailing addresses, job titles, email addresses, phone numbers, user behaviour or intent data, IP addresses, social media profiles, social media URLs, for the purposes of targeted advertising, event promotion, or other marketing activities.

How do we use your information?

We may use the personal information we collect to:

  • Provide you with the information, service or product you have asked for, and personalise your experience to your needs.
  • Manage and process orders, quotes, and invoices.
  • Enable and facilitate account creation and authentication, to allow you to create and log in securely to your account and allow us to manager user accounts.
  • Respond to user queries and deliver support to users around the Services
  • Send administrative information to you or request feedback about the Services or the use of our Services
  • Send you marketing and promotional material, if this is in accordance with your marketing preferences.
  • Monitor the security and integrity of our Services
  • Understand and improve usage of our Services
  • Comply with the law or to save or protect an individual’s vital interest


This site uses cookies (tiny files that are downloaded to your computer while you browse) to improve your experience.
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This Privacy Policy was last modified on September 14th 2022.